Return and Refund Policy
At DockLife, we strive to ensure your satisfaction. If you're not happy with your purchase, here's how we handle returns and refunds:
Returns
Items can be returned within 30 days of purchase in their original condition.
Custom or special-order items are non-returnable unless defective.
Refunds
Refunds are processed within 7-10 business days after we receive and inspect the returned item.
Shipping fees are non-refundable unless the return is due to a defect or error on our part.
How to Initiate a Return
1. Contact us at info@dock.life or 321-559-8800.
2. Provide your order details and reason for the return.
3. Follow the instructions we provide for returning the item.
If you have questions, contact us—we're here to help!
Returns
Items can be returned within 30 days of purchase in their original condition.
Custom or special-order items are non-returnable unless defective.
Refunds
Refunds are processed within 7-10 business days after we receive and inspect the returned item.
Shipping fees are non-refundable unless the return is due to a defect or error on our part.
How to Initiate a Return
1. Contact us at info@dock.life or 321-559-8800.
2. Provide your order details and reason for the return.
3. Follow the instructions we provide for returning the item.
If you have questions, contact us—we're here to help!